Frequently Asked Questions

You can always give us a call if you have any questions but here are a few FAQs to get you started...

Do we deliver?

Yes in short we deliver to most locations, you will see some postcodes under the delivery tab to give an idea of cost, but if you do not see yours here please give us a call and we can provide you with information to deliver to your area.

Is everything in stock?

For the most part yes, we hold a huge amount of stock for immediate delivery, but we do also source a huge quantity of furniture from lots of different suppliers and manufacturers so if for any reason we have not go an item in stock then the average lead time is around four to six weeks, but please do give us a call to check on availability.

Is everything assembled?

Yes, everything is assembled (with exception of beds), tables usually come with the legs detached for ease of transport but the delivery team will pop these on for you when it is delivered. Wardrobes will usually dismantle and the delivery team will dismantle and reassemble on delivery for you as part of the delivery charge, if you require a bed to be built please contact us prior to ordering.

What finishes are available?

Many of our products are available in various stains, the wood is then either waxed (giving a more matt traditional finish) or lacquered (a more polished appearance) or oiled (on hardwood products) and some can even come painted when looking at a pine product.

Waxed and oiled furniture requires waxing or oiling using a clear Danish or a simple furniture. It is best to use an oil on hard wood products such as Oak and a wax for softer timbers like Pine. Tables getting harder wearing will need oiling/waxing more often than an occasionally used wardrobe. Some wax products have stains mixed in with them, these can be used to enrich the shade of the furniture or to touch up marks or knocks in the wood.

Lacquered furniture needs less attention as the wood is sealed. A polish now and again is fine. If marks do occur,apply a little wax the correct shade to help mask the flaw, it is always a good idea to use place mats before placing any hot items on any solid wood surface.

What guarantee do I have for my furniture?

There is a standard 1 year manufacturers guarantee on all of our products against any manufacturing defects, should any problem manifest itself within this time then please call us and the item will be replaced or repaired.

“Our Business Charter ”

*At A world of furniture we will always provide a Friendly, Honest and Proficient Service

*We source the best products from some of the worlds best manufacturers

*A world of furniture will always give the Best Prices as recognised nationally by our customers and the trade alike.

*We stock 1000′s of products in our 30,000 sq ft Warehouses

*Always to provide a superb Two Man Delivery Service

 *A world of furniture owns a comprehensive Transport  and Multi Fleet division

*We will Price Match on identical brands

*Offer a 30 Day no quibble Return Policy

*To continue adding to the 60,000 trees planted through our Furniture For Trees Scheme in partnership with the Forestry Commision

*Remain a long term supporter of Bee Keeping in Wiltshire

*We have an ongoing commitment to recycling our packaging

* We are an Environmental Award winning Business

*Proud to supply customers from the UK, France, Spain, Italy, Sweden, Switzerland,  USA and The Falkland Islands

*Major supporter of  The Trussell Trust - feeding tens of thousands of people in the UK and beyond

*Charity supporter of Help for Heroes – Naomi House – Salisbury Hospital

As you can see we are committed to not only providing the best furniture, best prices, best service but also committed to giving our best back to the world outside of the business – we have been doing this for the last twenty years and by god we will continue to do it over the next 20!